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I've installed the  Notezilla  on 3 PC and activated an account on one PC. I am getting the error "the user id is of an invalid type or format" which prevents me logging in and then syncing. I've uninstalled rebooted and reinstalled, without success. Love to at least try the software but can't effectively test yet. Please help

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1 Answer

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Please follow the below steps on the PC showing the error:

  1. Exit  Notezilla 
  2. Open %appdata%\Conceptworld\Notezilla folder. To do this, copy this path %appdata%\Conceptworld\Notezilla and run from start menu or open in Windows Explorer.
  3. A folder will open containing a file named Notes8. Delete this file.
  4. Run  Notezilla 
  5. Right click on  Notezilla  icon and choose Sync
  6. Click on "Sign Into existing account" button and type your username password for the Notezilla.Net account and proceed
  7. Next step is important. Here you would be shown a warning that all your existing notes will be deleted. Click on "I agree" and proceed to download your notes.
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