- Remove all computers from the Notezilla 's computer list (Send To->Computer option).
- Exit Notezilla
- Run Notezilla
- Add computers again. At this point, she will be asked if firewall settings need to be configured. You must allow Notezilla through firewall if any question is asked. Continue to add all computers.
- Now try if she can receive notes
If the above steps do not work, then please let me know if you are using any firewall software (Internet/Network security software etc) other than Windows default firewall. If so, what is the exact firewall software you are using and the version?
If you are using multiple firewall software, then you may have to configure all of them to allow Notezilla program.
The error message may be due to a firewall issue too. The firewall on the PC might not be allowing to receive notes. Kindly configure the PC firewall to allow Notezilla .
You can search for firewall in Windows search box and you will see Allow an app through Windows Firewall . Choose this option and enable Notezilla . If Notezilla is not listed, then click on 'Allow another app' and add Notezilla . Also make sure that the firewall options to allow the app is enabled. If Notezilla is not listed then you will need to add it. Try all options Public, Private etc.
If you are using any other Firewall tool (usually included with Anti-Virus software) then you will have to configure that firewall.
Make sure you do this on both sending and receiving computer.
Also, If it was working earlier and not working now, then you will need to analyze if you installed any other software recently or changed computer configuration (like you computer name, IP address). If computer name or IP address has changed then others will have to update the computer name/IP address in their computers list in Notezilla .